Right of Withdrawal
Last updated: 4. Oktober 2026
Information on the right of withdrawal for consumers concluding a premium subscription or buying packs of Super Likes and Boosts for FLYRTI (flyrti.com).
This English translation is provided for convenience. The German version is legally binding.
1.Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us
Schindler & Bachmann UG (haftungsbeschränkt)
Erlanger Strasse 17
91083 Baiersdorf
Germany
Email: info@schindler-bachmann.com
Website: flyrti.com
of your decision to withdraw from this contract by means of a clear statement, e.g. by email.
To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period has expired.
2.Purchase via the App Store or in the browser
Subscriptions and packs purchased in the browser are billed via the payment provider Stripe. In this case, declare your withdrawal to us; the refund is made via Stripe.
Subscriptions purchased in the iPhone app are billed via the Apple App Store. Payment and any refund are handled by Apple. You can therefore also declare your withdrawal directly to Apple at reportaproblem.apple.com. Your statutory right of withdrawal remains unaffected.
3.Start of the premium subscription
- Premium: 9,99 € per month
- Premium+: 19,99 € per month
The contract begins immediately after the purchase has been successfully completed. The paid features are available to you as soon as payment is confirmed – in the app and in the browser.
You can therefore expressly request that performance of the contract begins before the withdrawal period expires.
4.Consequences of withdrawal if performance has already begun
If you have expressly requested that we begin performing the contract before the withdrawal period expires and you subsequently withdraw from the contract within the withdrawal period, you may have to pay a reasonable amount for the services already provided up to the time of withdrawal.
The amount payable corresponds to the proportion of the services already provided up to the time of withdrawal in relation to the total scope of the services agreed in the contract.
The right of withdrawal does not expire merely because the premium subscription begins immediately after the contract is concluded. The right of withdrawal only expires if the statutory requirements for this are met.
Packs of Super Likes and Boosts are digital content not supplied on a tangible medium. Your right of withdrawal expires once we have added the credits to your account, provided that before the purchase you expressly agreed that we begin before the withdrawal period expires, confirmed your knowledge that you thereby lose your right of withdrawal, and we have confirmed the contract to you.
5.Consequences of withdrawal
If you validly withdraw from the contract, the payments you have made will be refunded in accordance with the statutory provisions. The refund is made using the same means of payment you used for the purchase. You will not be charged any fees for the refund.
6.Model withdrawal form
If you want to withdraw from the contract, you can fill in this form and send it back to us. Using it is not mandatory.
To Schindler & Bachmann UG (haftungsbeschränkt), Erlanger Strasse 17, 91083 Baiersdorf, Germany, Email: info@schindler-bachmann.com
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service:
- Ordered on (*) / received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Email address of the FLYRTI account:
- Signature of consumer(s) (only if this form is notified on paper):
- Date:
(*) Delete as appropriate.
You can find further information on term and cancellation in our Terms of Service.